Last Updated: September 2026

At Send Gift to France, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what personal information we may collect when you visit or use https://sendgifttofrance.com/, why we collect it, how we use it, when it may be shared, how long we may keep it, and the rights available to you.

We aim to collect only information that is relevant to providing our services, processing orders, communicating with customers, improving our website, and meeting applicable legal obligations.

1. Who We Are

Business Name: Send Gift to France
Owner: Fasiha Fahad
Based In: France
Website: https://sendgifttofrance.com/

For privacy-related questions or requests, please contact us at:

Email: info@sendgifttofrance.com

If you have a question about how your personal information is used, you can contact us using the details above.

2. Information We May Collect

Depending on how you use our website, we may collect information such as:

Information You Provide

When you place an order, contact us, create an account, or otherwise interact with our website, you may provide:

  • Name
  • Email address
  • Telephone number
  • Billing information
  • Delivery address
  • Recipient’s name
  • Recipient’s delivery address
  • Information included in your order
  • Order details
  • Information you provide through our contact forms
  • Account information, if you create an account
  • Other information necessary to provide the requested service

We only request information that is relevant to the particular purpose for which it is collected.

Payment Information

When you make a purchase, payment information may be processed by the payment service provider used on our website.

Where payment is handled by a third-party payment provider, your payment details may be processed directly by that provider according to its own privacy and security practices.

We do not intend to use this Privacy Policy to claim that we store full payment card details unless our actual payment system does so.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

Depending on the technologies active on the website, this may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of visits
  • Website interactions
  • Basic technical information needed to operate and secure the website

This information may help us understand how visitors use our website, maintain website security, identify technical problems, and improve the user experience.

The exact information collected depends on the website technologies and services currently in use.

4. How We Use Your Information

We may use personal information for purposes including:

Processing Orders

We use information provided during checkout to:

  • Process your order
  • Confirm your purchase
  • Arrange delivery
  • Communicate about your order
  • Provide customer support
  • Handle cancellations, refunds, returns, or other order-related requests where applicable

Customer Communication

We may use your contact information to respond to:

  • Questions
  • Product enquiries
  • Order enquiries
  • Customer-service requests
  • Other messages you send to us

Website Operation

Information may be used to:

  • Operate our website
  • Maintain website functionality
  • Prevent misuse
  • Detect security problems
  • Troubleshoot technical issues
  • Improve website performance

Legal and Business Requirements

We may process information when necessary to:

  • Comply with applicable legal obligations
  • Maintain appropriate business records
  • Establish, exercise, or defend legal claims
  • Prevent fraud or misuse
  • Protect the security of our website and services

Marketing

If we send promotional emails or other marketing communications, we will do so in accordance with applicable law.

Where consent is required, we will obtain it before sending marketing communications.

You can unsubscribe from marketing communications at any time using the available unsubscribe option or by contacting us.

5. Legal Bases for Processing

Where GDPR applies, we process personal information using an appropriate legal basis depending on the purpose.

These may include:

Performance of a Contract

We may need to process information to accept and fulfil your order or provide a service you have requested.

Legal Obligation

Some information may need to be processed or retained because applicable laws require us to do so.

Legitimate Interests

We may process certain information where necessary for legitimate business interests, such as website security, fraud prevention, service improvement, and customer support, provided that those interests do not override your rights.

Consent

Where consent is required, we will ask for your consent before carrying out the relevant processing.

You may withdraw consent where processing is based on consent.

6. Who May Receive Your Information?

We may share relevant information with service providers that help us operate the website and fulfil customer orders.

Depending on the services actually used by Send Gift to France, these may include:

  • Payment service providers
  • Delivery or fulfilment providers
  • Website hosting providers
  • Website security providers
  • Email and communication service providers
  • Website analytics providers
  • Technical service providers
  • Professional advisers where necessary
  • Government authorities or other parties where legally required

We do not sell customer personal information.

We aim to share only the information that is necessary for the relevant service or purpose.

7. Information About Gift Recipients

When you purchase a gift for another person, you may provide information about the recipient, such as their:

  • Name
  • Delivery address
  • Telephone number
  • Information necessary to fulfil the order

Please only provide recipient information when it is appropriate and necessary for the gift or service you are ordering.

Recipient information may be shared with relevant fulfilment or delivery providers when necessary to complete the order.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies can be used for purposes such as:

  • Keeping the website functioning correctly
  • Remembering preferences
  • Maintaining shopping-cart functionality
  • Understanding website usage
  • Improving website performance
  • Measuring website traffic
  • Supporting relevant marketing or advertising functions, where applicable

The cookies and technologies actually used on the website may change over time.

Where applicable law requires consent for certain cookies or tracking technologies, we will provide an appropriate choice mechanism.

You can also control cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

9. Analytics

We may use analytics technologies to understand how visitors use our website and to improve the website.

If analytics services are enabled, they may collect information such as pages visited, interactions, device information, approximate location information, and technical data.

The specific analytics services used may change over time.

Where required, appropriate consent will be requested before using non-essential analytics or tracking technologies.

10. Advertising and Marketing Technologies

If we use advertising or remarketing services, these services may process certain online identifiers or browsing information in accordance with their own policies.

We will use such technologies in accordance with applicable privacy and consent requirements.

Where consent is required, we will request consent before activating the relevant non-essential technologies.

You may also be able to manage certain advertising preferences through the relevant advertising platform or your browser/device settings.

11. How Long We Keep Personal Information

We do not keep personal information indefinitely.

The length of time information is retained depends on why it was collected and whether we have an ongoing legal, contractual, or business reason to keep it.

For example:

  • Order information may need to be retained for accounting, tax, legal, customer-service, or dispute-resolution purposes.
  • Contact enquiries may be retained for as long as reasonably necessary to respond to and manage the enquiry.
  • Account information may be retained while your account remains active, subject to applicable requirements.
  • Marketing information may be retained until you unsubscribe or withdraw consent, where applicable.
  • Technical and security information may be retained for a period appropriate to the relevant security or operational purpose.

When personal information is no longer required, we aim to delete it or securely anonymize it where appropriate.

12. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • Secure website connections
  • Access controls
  • Appropriate authentication and account protections
  • Security monitoring
  • Secure payment processing through appropriate providers
  • Limiting access to personal information where appropriate
  • Regular review of website security

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information in applicable circumstances
  • Request restriction of processing
  • Object to certain processing
  • Withdraw consent where processing is based on consent
  • Request portability of certain information
  • Object to direct marketing
  • Lodge a complaint with the appropriate data protection authority

These rights are subject to applicable legal conditions and exceptions.

To exercise a privacy right, contact us at:

info@sendgifttofrance.com

We may need to verify your identity before completing certain requests in order to protect your information from unauthorized access.

14. Direct Marketing

If you receive marketing communications from us, you can unsubscribe at any time.

You can normally use the unsubscribe link included in promotional emails.

You can also contact us directly to request that we stop sending marketing communications.

Stopping marketing messages does not necessarily affect service-related communications, such as messages concerning an order you have placed.

15. International Data Transfers

Some service providers we use may process information in countries outside France or the European Economic Area.

Where personal information is transferred outside the European Economic Area, we will take appropriate steps required by applicable data protection law to protect the information and ensure that an appropriate legal transfer mechanism is used where necessary.

The actual countries and safeguards involved depend on the third-party services used by the website.

16. Children’s Privacy

Our website is intended for general customers and is not specifically directed toward children.

We do not knowingly request or collect personal information from children where doing so would be contrary to applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action.

17. Third-Party Websites

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external websites.

Once you leave Send Gift to France and visit another website, that website’s own privacy policy and terms may apply.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any external service before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made when our website, services, technology, legal requirements, or data-processing practices change.

When we make a significant change, we may update the Last Updated date at the top of this page.

We encourage you to review this page periodically to stay informed about how we handle personal information.

19. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise an applicable privacy right, please contact us:

Send Gift to France
Owner: Fasiha Fahad
Based in: France
Website: https://sendgifttofrance.com/
Privacy Email: info@sendgifttofrance.com

Please include enough information for us to understand your request.

We will handle privacy requests in accordance with applicable law.

20. Related Policies

For additional information about using our website and purchasing from us, please also review:

  • Terms & Conditions
  • Shipping & Delivery Policy
  • Returns & Refund Policy
  • Contact Us
  • About Us
  • Cookie Policy

These policies should be easily accessible from the website so customers can review important information before and after placing an order.

Your Privacy Matters

We believe privacy information should be clear, accessible, and understandable.

Our goal is to collect and use personal information responsibly, only for legitimate purposes, and in a way that respects the rights of our customers and website visitors.

Send Gift to France
Helping you send thoughtful gifts to people in France while treating your personal information with care.